Shipping Info

At Madeleine Lou Jewelry our goal is to offer our loyal customers the best shipping options, no matter where you live. Every day, we deliver across the US, Mexico, Canada and internationally, ensuring that we provide the very highest levels of responsiveness to you at all times.

Orders processed on the Madeleine Lou Jewelry website are shipped from our Florida warehouse using standard domestic ground carriers. Please allow for delivery of all orders to be sent within 3-5 business days from the date of purchase. Madeleine Lou is closed weekends and all US holidays so any order placed on a Friday after 2:00 PM EST will be processed the following business day. 

Once a customer's order has been processed and shipped from our warehouse we are no longer responsible for those goods shipped and in transit. Please check with your local postal carrier or shipping fulfillment should you experience problems during shipping. Your email notification will contain all tracking information. 

Please note; due to the COVID-19 crisis some carriers are experiencing higher than average delivery times. We recommend allowing an additional 2-3 business days for your Madeleine Lou Jewelry order to arrive. 

All shipping times are calculated after orders are processed. Once an online order has been processed it cannot be changed, however we do allow returns with conditions. Details can be found on our Returns & Exchange page. 

Shipping Rates

Madeleine Lou Jewelry offers our US customers FREE SHIPPING on all orders over $100.00. This is a limited time offer. This free shipping offer will automatically appear as a shipping method of choice when you place your order at checkout. 

  • US Domestic Ground Shipping $7.95
  • US Domestic 3-4 Day Priority Shipping $15.95
  • US Domestic Express Shipping $39.95
  • Canada, Mexico and International Priority (based on weight and country code zones) $9.95 - $69.95

If shipping charges are applied, they can be viewed during the ordering process and will be included in the final purchase total. 

Those orders processed and shipped to Mexico, Canada and internationally cannot be tracked beyond the US border. Please be sure to check with your local Customs Office for details regarding their current processes for accepting packages into your country from the United States. 

Questions related to shipping can be emailed to help@madeleineloujewelry.com.